Shipping & Returns

At PatriotLabs, we are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping & Returns Policy before placing your order.

Shipping

Order Processing

All orders are processed after successful payment verification.

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During periods of high demand, processing times may be slightly longer.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.

Delivery Times

Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery estimates are:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days

Delivery times are estimates only and may be affected by factors beyond our control, including:

  • Shipping carrier delays

  • Customs clearance

  • Weather conditions

  • Local delivery restrictions

  • Peak holiday seasons

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country.

These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

PatriotLabs is not responsible for delays, additional shipping charges, or lost shipments resulting from incorrect or incomplete shipping details.

Lost or Delayed Shipments

If your package is delayed or appears to be lost, please contact us.

We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue whenever possible.


Returns

Return Eligibility

You may request a return if:

  • The request is submitted within 30 days of delivery.

  • The item is unused and in its original condition.

  • All original packaging, tags, and accessories are included.

  • Proof of purchase is provided.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products.

  • Items missing original packaging or accessories.

  • Clearance or final-sale items.

  • Gift cards or digital products, where applicable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product and packaging

Depending on the situation, we may offer:

  • A replacement item

  • A full or partial refund

  • Store credit

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to your original payment method.

Please note that processing times may vary depending on your payment provider or bank.

Shipping charges are generally non-refundable unless the return is the result of our error.

Exchanges

If you received a defective or incorrect item, we will gladly replace it, subject to product availability.


Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us.

PatriotLabs

Email: orders@patriotlabs.com

Website: https://patriotlabs.com

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